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Q. How easy is it to buy precious metals from NGSE?
A. NGSE is here to help you safely and easily acquire precious metals. Our professional and knowledgeable staff are standing by waiting to assist you.

Just call NGSE at 386-445-1332 to speak with a NGSE account representative about prices, account options, and what products are available and appropriate for your portfolio. Once you decide on products and quantity, the account representative will give you a price quote. When you place the order, you have the choice to pay by check, bank wire, or credit card. As soon as funds are cleared, NGSE will deliver your purchase order to your address within 7-10 business Days.
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Q. Is there a limit to how much gold or silver I can own?
A. In the U.S., there are no legal limitations on how much private gold or silver one can own. At NGSE we stress diversification of assets as a way to spread your risk. We believe in investing around 5% to 20% of your investment portfolio in precious metals assets. To find out how much is appropriate for you, please ask your financial advisor, then call NGSE today to speak with a account representative.
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Q. Is there a difference between bullion coins and rare or "numismatic" coins?
A. Yes. The biggest difference is that the value of gold bullion coins is tied to the market price of gold (the same goes for silver, platinum, and palladium coins) while the value of numismatic coins is determined by scarcity, individual beauty, uniqueness, historical significance, and investor/collector demand.
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Q. How do I know if a bullion coin is authentic?
A. NGSE only sells REAL, authentic bullion and coins. The weight and fineness of a coin or ingot is mostly stamped directly onto the bullion when it is minted, assuring quality and authenticity.
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Q. Is the value of my bullion affected by marks or scratches on the bullion?
A. Not likely. Bullion value is tied to the market price of gold so the physical appearance is not factored into its resale value.
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Q. What are the benefits of diversifying my portfolio with precious metals?
A. Unlike many other investments, precious metals are not just a promise of money, they are real money. Having these intrinsically valuable, tangible assets in your portfolio can reduce overall risk and serve as a hedge against rising inflation and a devaluing dollar. Precious metals can also act as a safe haven for your wealth in times of social, political, and economic unrest.
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Q. Should I acquire European gold or American gold?
A. The type of gold you acquire is a matter of personal choice and depends on your specific financial goals. We strive to offer you a large catalog of gold acquisition options from all over the world. Call now and speak with a NGSE account representative to learn more about your options for acquiring gold and other precious metals.
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Q. How do I best store my bullion purchases? 
A. Where you store your bullion depends on several factors, including the size of your purchase. If you are purchasing bulk quantities of bullion consider enlisting the services of a registered precious metals storage facility. If you prefer keeping your bullion close at hand, consider ordering smaller sized bars or bullion coins since they can be stored and transported with relative ease. If you are worried about the safety and security of your bullion, you may consider storing it in a vault at a bank or a registered storage facility. Many of our clients purchase home vaults/safes to control their own holdings.
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Q. Can NGSE recommend a secure depository to store precious metals?
A.

With physical metals it is pretty simple - The investor owns the physical product. The only decision that needs to be made upon purchase is whether to take actual delivery of the bullion or to have it held in a depository. Depositories are bonded, fully insured by Lloyd's of London and properly audited with your account reflecting vault-verification and actual ownership of the physical metals. Now, we have two solutions for the secure storage of your precious metals.

First State Depository in Delaware, Brink's LA or a depository of your choice will store your precious metals for you. And, when you are ready to sell, you just transfer it over to our account and it will be handled as a sale of bars/coins received by us, and paid the same way as our other accounts are handled. Also, if you store the items with First State Depository or Brink's LA, there are no more shipping delays and waiting to get paid. Investors can liquidate their physical metal holdings at any time, without delay and without any hidden liabilities to be satisfied prior to distribution of the proceeds. You tell them, in writing, you want to transfer the bars/coins to our account, and as soon as that is done, we will proceed to start your payment settlement.

How nice is the facility at First State Depository? Go see for yourself. You can arrange a viewing of your precious metals at any time at First State Depository. Just call Eric Higgins to arrange your tour.

You DO NOT have to make a purchase from us or make a new purchase at all. If you already own precious metals, you can store them at First State Depository.

We would be happy to ship your items directly, that you purchase from us, to First State Depository or deliver to Brink's LA, as long as you have an account there.

First State Depository Contact Information

Eric Higgins, Head Of Customer Service
E-mail: ehiggins@firststatedepository.com
Phone: 302-765-2760
100 Todds Lane, Wilmington, DE 19802

We also
use:

Brinks (Precious Metals Storage Division)

Sonia Garcia, Manager
E-mail: sonia.garcia@brinksinc.com
Phone: 213-763-4076
1120 W Venice Blvd, Los Angeles, CA 90015

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Q. Can I sell my precious metals back to NGSE?
A. Yes. NGSE not only sells coins, we buy them back as well. To trade with us, all you need to do is open an account. When you are ready to trade just call NGSE and speak with one of our account representatives who will go over your selling options and explain NGSE's procedure for buying back precious metals.
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Q. If I sell my bullion coins for a profit, am I required to pay taxes?
A. Yes. Depending on how long you hold your bullion before selling it for a profit, you will either be taxed for a long-term or short-term taxable gain. NGSE is not required to report most types of numismatics coins upon liquidation, how you treat it on your books is your business. Call now and speak with your account representative to find out more about these options.
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Q. Do dealers buy coins back at the same price they sell them?
A. No. Like other dealers, there is a price difference between NGSE's "ask" price and our "bid" price. This price differential is often referred to as the "spread" or "transaction cost." Typically, bullion coins have a lower spread than numismatic or semi-numismatic coins. In order to earn a profit selling back to us, you must sufficiently overcome the spread, or price differential, so it is vital you understand this concept before trading or exchanging coins.
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Q. Physical Metals vs. ETF?
A. Physical metals are the only asset class that is not someone else's liability and they are accumulated, not consumed. With physical metals, it is pretty simple –the investor owns the physical product. The only decision that needs to be made upon purchase is to whether to take actual delivery of the gold, platinum and silver bullion or to have it held in a IRA depository, a service provided by Sterling Trust or Goldtrust   for which, all its sub custodians, are bonded and insured. NGSE investors can liquidate their physical metal holdings at any time, without delay and without any hidden liabilities to be satisfied prior to distribution of the proceeds. When you own physical metals, whether in hand or in a vault (properly audited with account reflecting actual ownership of physical metals), there is no disputing the fact of what is owned. With an ETF, what is owned is less clear. ETFs provide the appearance that, in lieu of its investors being burdened with transport, storage and sale of physical metals, the ETF holds the metals in trust, and the investor owns a percentage of that holding. The reality, however, is quite different. The stated objective of an ETF is for the value of its shares to reflect the price of bullion less the expenses of operating the fund. Investors own shares in the fund, often maintained in the form of trust, and the shares are units of fractional, undivided beneficial interest in and ownership of the trust. Shareholders do not own physical gold and may not take possession of the physical metals in the ETF fund; even if shareholders could take possession, the bullion may not be readily accessible. Looking at the most recent prospectus of the largest gold-backed ETF in the United States, investors will discover that its custodian, together with its bullion holdings, are not even in this country but are in London. Contrary to appearances, an ETF is not much different from futures contracts or other bullion derivative products as shares are not sufficiently backed by bullion.
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Q. Physical Metals vs. Mining Stocks?
A. Many investors have tried to take advantage of the precious metals bull market by utilizing mining stocks, because they may yield higher percentage increases when gold and silver prices rise. However, investing in precious metals stocks involves risks well beyond owning the physical asset. The documented risks are many and may vary. Unforeseen problems can send stocks crashing, which has happened to many stocks. Most mishaps are caused by the company's management. Mining stocks and other precious metals companies can over estimate the size and the grade of ore deposits. A company’s business expenses and costs of extracting the ore may be higher than expected resulting in lower profits or losses. For example, Sunshine mining and refining is one of the many companies that have seen disastrous results. Trading at $13/per share in1988 on the NYSE then trading at less than .05 cents/per share on NASDAQ in 2000.

More examples are Ashanti gold fields (Ghana) and Cambior (Canada). In 1996 Ashanti traded at $25/per share in 2000 Ashanti traded below a $1.50/per share. In 1996 Cambior traded at $16/per share in the last quarter of 2000 Cambior traded at below .25 cents/per share.

Remember when choosing a vehicle investment to participate in this monumental precious metals bull market, investments such as ETF'S and precious metals stocks have financially devastated investors whereas the value of the metals has never gone to zero.
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Q. Where do I get bank wire information?
A. Please call 386-445-1332 for wire instructions.
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Q. What are the shipping, handling, and insurance charges?
A.

Our shipping/handling/insurance charges are as follows:
All orders must be insured: $25.00 shipping, insurance & handling covers most Gold and Platinum orders, plus  :
Gold:  $1.00 per ounce
Silver:  0.25 per ounce
Platinum:  $1.25 per ounce

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Q. What Forms of Payment are Accepted?
A. We deposit all payments immediately upon receipt. “Good Funds”are when payments clears our bank, according to the following schedule:
  • Personal checks -- 10 business days
  • Money orders -- up to 10 business days*
  • Cashiers checks -- up to 10 business days*
  • Bank wires -- Released for shipment within 24 to 48 hours (Recommended)
  • Credit Card -- Released for shipment within 24 to 48 hours (Orders $2500 and Under)

*Please note: Because of a nationwide increase in fraudulent cashiers checks and money orders, these forms of payment are no longer treated like cash by banks. Instead, they are held for up to 10 days until funds clear, just like personal checks. We have no recourse but to follow these bank procedures. The only way to expedite your order is to wire funds directly from your bank to ours. We apologize for any inconvenience caused by this change in policy.

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